The Non Flexible option is paid in full at time of booking and is non refundable and non transferable without exception.
The Semi Flexible option is a little different. We take a non refundable deposit of 30% at time of booking and then final payment is due 60 days before arrival. The final payment is also non refundable and non transferable without exception.
The Flexible option is different again. There is no deposit payable. The final payment is due 60 days before arrival. The final payment is non refundable and non transferable without exception.
Please take out a travel insurance policy as they offer cancellation cover under some circumstances. Please read the PDS of the Travel Insurance you choose and make sure it is the right product for you and that you understand the policy.